Choosing the right moving company can make or break your moving experience. Whether you’re relocating to a new home across the city or starting fresh in a new state, hiring a trustworthy, professional mover can help you avoid unnecessary stress, hidden fees, and even damage to your belongings. But with so many companies out there claiming to be the best, how do you choose the best moving company for your needs? In this step-by-step guide, we’ll break down the essential steps to help you make the right decision and move with confidence.
Do Your Research and Read the Reviews
The first step in figuring out how to choose the best moving company is taking the time to research. Start with an online search for reputable movers in your area, but don’t stop there. Dive into reviews on Google, Yelp, and Better Business Bureau to get an idea of the company’s track record. Look for companies with consistently high ratings, but also read the actual reviews to understand what previous customers are saying. Pay attention to how the company responds to negative reviews—this can tell you a lot about their professionalism and customer service.
Key things to look for:
- Consistent positive feedback from verified customers
- Reviews that mention on-time service, care for belongings, and clear communication
- Responses from the company to customer complaints (or lack thereof)
- A professional website with clear contact details and service information
Verify Their Licensing and Insurance
This step is often overlooked, but it’s critical. You should never hire a moving company that isn’t licensed and insured. Not only does this protect your belongings in case of damage or loss, but it also proves that the company is legally operating and accountable.
Make sure the company provides:
- A valid USDOT number if they handle interstate moves (you can check this on the FMCSA website)
- State licenses if you’re moving locally
- Proof of insurance coverage for both liability and cargo
If a company hesitates or refuses to provide this information, it’s a major red flag—and a sign to keep looking.
Compare Detailed Estimates
Once you’ve narrowed down your options, reach out to at least three moving companies for estimates. A trustworthy mover will either visit your home for an in-person survey or offer a virtual walkthrough to assess your belongings. Avoid any company that gives you a quote over the phone without seeing what you’re moving—they’re likely giving you a lowball number that will change later.
Look for:
- A clear breakdown of costs, including labor, fuel, and any extra services
- Whether the estimate is binding (fixed price) or non-binding (subject to change)
- Transparency about additional charges like stairs, long carries, or bulky items
At Eastland Movers, we provide accurate, no-obligation quotes that reflect your actual moving needs—no hidden fees or surprise charges.
Review the Services Offered
Every move is unique, and you want a company that can accommodate your specific requirements. Do you need help with packing? Do you need storage in between moves? Are you transporting antiques or fragile electronics? The right company should offer a wide range of services to make your move as smooth as possible.
Ask if they offer:
- Full or partial packing services
- Packing materials (boxes, bubble wrap, tape, etc.)
- Short-term or long-term storage
- Specialty handling for items like pianos, art, or large furniture
- Disassembly and reassembly of furniture
Eastland Movers offers customizable moving packages so you can get exactly what you need without paying for services you don’t.
Evaluate Customer Support and Communication
One of the best indicators of a reliable moving company is how well they communicate. Are they easy to get in touch with? Do they respond promptly to emails or calls? Are their representatives professional and knowledgeable? From the moment you request a quote to the final box being delivered, you should feel like you’re in good hands.
Signs of great customer service include:
- Fast response times to emails, texts, or phone calls
- A dedicated moving coordinator to help guide your move
- Willingness to answer all your questions in detail
- Clear documentation and contracts
At Eastland Movers, our team is committed to walking you through every step of your move. We believe that honest, open communication is the key to a stress-free experience.
Final Thoughts
Knowing how to choose the best moving company isn’t just about finding the lowest price—it’s about finding a company you can trust. A professional mover should be licensed, experienced, and committed to handling your belongings with care. They should be transparent with their pricing, clear with their communication, and offer the services you actually need.
Why choose Eastland Movers? Because we’re more than just a moving company—we’re your relocation partner. We’ve helped hundreds of families and businesses move smoothly, safely, and efficiently. From local moves to long-distance relocations, our experienced team is here to make your next move the easiest one yet.
Ready to move with confidence?
Contact Eastland Movers today for a free, no-obligation estimate and let us show you what a truly professional moving experience looks like.
